fg771 Privacy Policy

This Privacy Policy ("Policy") describes how fg771 ("fg771," "we," "us," "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "Player," "User") who access or use the fg771 online casino platform and related services available at fg771.co (the "Platform").

fg771 is committed to protecting the privacy and personal data of all players, particularly those in the Philippines, where the Platform is primarily directed. This Policy is designed to be consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the Platform, or providing personal data to fg771 through any channel, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy is incorporated by reference into the fg771 Terms & Conditions.

For the purposes of this Privacy Policy, fg771 acts as the data controller in respect of personal data collected and processed through the Platform. As data controller, fg771 determines the purposes for which and the means by which your personal data is processed.

Where fg771 engages third-party service providers to process personal data on its behalf (for example, payment processors, identity verification providers, and game software suppliers), those providers act as data processors and are contractually bound to process data only in accordance with fg771's documented instructions and to maintain appropriate technical and organisational security measures.

fg771 collects the following categories of personal data in connection with your use of the Platform:

3.1 Registration and Identity Data

• Philippine mobile number (used as your primary account identifier)
• Full legal name (collected during identity verification)
• Date of birth (to verify that you meet the 21+ age requirement)
• Government-issued identification document details (for KYC/AML compliance)
• Residential address

3.2 Financial and Transaction Data

• Deposit and withdrawal amounts and transaction timestamps
• Payment method details (e.g., GCash mobile number, bank account reference numbers, partial card numbers)
• Transaction history and account balance records
• Bonus and promotional history

3.3 Technical and Usage Data

• IP address, device type, operating system, and browser information
• Session timestamps and duration
• Pages visited, games accessed, and features used within the Platform
• Login history including access times and locations

3.4 Communications Data

• Support chat and email correspondence with the fg771 team
• Survey responses and feedback submitted through the Platform
• Records of any promotional or transactional communications sent to you

fg771 collects personal data through the following methods:

fg771 uses personal data collected from players for the following purposes:

• Account creation and management: To establish, maintain, and administer your fg771 player account, including identity verification and ongoing account security.
• Transaction processing: To process deposits, manage account balances, and execute approved withdrawal requests via your chosen payment method.
• Regulatory compliance: To meet fg771's obligations under applicable anti-money laundering (AML) regulations, age verification requirements, and responsible gaming obligations relevant to the Philippine market.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, and unauthorized access to the Platform.
• Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance related to your fg771 account and gameplay.
• Platform improvement: To analyse aggregated usage data and improve the functionality, performance, and content of the fg771 Platform.
• Responsible gaming: To monitor gameplay patterns and transaction behaviour to identify and respond to indicators of problem gambling, and to apply responsible gaming tools where requested or where required by applicable guidelines.
• Promotional communications: To send you information about fg771 promotions, bonuses, and new game releases where you have consented to receive such communications. You may withdraw consent at any time through your account settings or by contacting support.
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

fg771 processes your personal data on the following legal bases, consistent with the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your free, specific, informed, and unambiguous consent to the processing of your personal data for a specific purpose, such as receiving promotional communications.
• Contractual necessity: Where processing is necessary to perform the contract between you and fg771 — namely, the provision of online casino gaming services under the fg771 Terms & Conditions.
• Legal obligation: Where processing is required for fg771 to comply with a legal obligation applicable to it, including AML obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Where processing is necessary for the legitimate interests of fg771 or a third party, provided those interests are not overridden by your rights and interests — such as for fraud detection, platform security, and analytics to improve the Platform.

fg771 does not sell, rent, or trade your personal data to third parties for their independent commercial purposes. fg771 may share your personal data with the following categories of recipients for the purposes described in this Policy:

• Payment service providers: GCash, PayMaya, BDO, BPI, Metrobank, Visa, Mastercard, and other payment processors engaged to facilitate deposits and withdrawals. Data shared is limited to what is necessary for transaction processing.
• Identity verification providers: Third-party Know Your Customer (KYC) and Anti-Money Laundering (AML) service providers engaged to verify player identities and screen against regulatory watchlists.
• Game software providers: Third-party game developers and platform operators whose games are available on fg771, where transaction or gameplay data must be shared to enable game functionality and settle player results.
• Fraud prevention and security services: Specialist providers engaged to detect and prevent fraudulent activity, unauthorized access, and platform abuse.
• Regulatory and law enforcement authorities: Government bodies, regulatory authorities, and law enforcement agencies where fg771 is legally required or compelled to disclose personal data, or where disclosure is necessary to protect fg771's legal interests.
• Professional advisers: Lawyers, accountants, auditors, and other professional advisers engaged by fg771 who require access to certain personal data to provide their services, subject to professional confidentiality obligations.

All third parties with whom fg771 shares personal data are contractually required to maintain appropriate data security standards and to use personal data only for the purposes specified by fg771.

fg771 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any applicable legal, accounting, or regulatory requirements. The specific retention periods applicable to different categories of data are as follows:

Upon expiry of the applicable retention period, fg771 will securely delete or anonymise personal data so that it can no longer be associated with an identifiable individual.

fg771 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the fg771 Platform
• Encryption of sensitive stored data, including passwords (stored as one-way cryptographic hashes) and financial account references
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of the Platform infrastructure
• Two-factor authentication available to all players to protect account access
• Automated session timeout controls to protect accounts on shared or unattended devices
• Intrusion detection systems and real-time login anomaly monitoring

Notwithstanding the above, no method of data transmission or storage is completely secure. While fg771 takes every reasonable step to protect your personal data, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fg771 will notify affected individuals and, where required, the National Privacy Commission of the Philippines, in accordance with applicable notification obligations.

You are responsible for maintaining the security of your own fg771 account credentials. Please refer to the fg771 Terms & Conditions for your account security obligations. Do not share your fg771 Login password with any other person.

fg771 uses cookies and similar tracking technologies to operate the Platform, enhance user experience, and collect analytics data. Cookies are small text files placed on your device when you access the Platform. The types of cookies used by fg771 are described below:

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from using core Platform functionality, including logging in to your fg771 account. fg771 does not use cookies to serve third-party advertising or to track your behaviour across unrelated third-party websites.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by fg771. To exercise any of these rights, please contact fg771 support as described in Section 15 of this Policy.

fg771 will respond to data subject rights requests within thirty (30) days of receipt. This period may be extended in complex cases, in which case you will be notified of the extension and its reason within the initial thirty-day period. Exercising your rights will not result in any penalty to your player account.

The fg771 Platform is strictly prohibited to individuals under the age of 21 years. fg771 does not knowingly collect or process personal data from individuals under 21. Age verification is performed during the registration process, and fg771 reserves the right to request documentary proof of age at any time.

If fg771 becomes aware that it has collected personal data from an individual who is under 21 years of age, it will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be returned using the original payment method net of any amounts already withdrawn.

If you are a parent or guardian and believe your child has registered on fg771, please contact our support team immediately so that we can take appropriate action.

fg771 may transfer personal data to third-party service providers or partners located outside the Philippines where necessary for the purposes described in this Policy — for example, to game software providers or fraud prevention services operating internationally.

Where personal data is transferred outside the Philippines, fg771 ensures that appropriate safeguards are in place to protect the transferred data, consistent with the requirements of the Philippine Data Privacy Act. These safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognised transfer mechanisms. fg771 will not transfer personal data to a jurisdiction that does not provide an adequate level of data protection without implementing compensating controls.

fg771 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. Where amendments are material, fg771 will notify affected players through in-Platform notifications or by communication to your registered contact details prior to the changes taking effect.

The "Effective Date" at the top of this Policy indicates when the current version was last updated. Your continued use of the fg771 Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. We encourage you to review this Policy periodically to stay informed about how fg771 protects your personal data. The current version of this Policy is always accessible on the fg771 Platform.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fg771 processes your personal data, please contact our support team. fg771 aims to acknowledge all privacy-related enquiries within five (5) business days and to resolve them within thirty (30) days.

This Privacy Policy was last updated and is effective as of 1 January 2026. This version supersedes all previous versions of the fg771 Privacy Policy.